I use my Friends & Family card all the time. Now I have enough points to pay for a free fill up! Thanks NOCO!
Andi
Amherst, NY
The EZPay feature is fantastic! I save money and I don't have to worry about security because you need a PIN to use the card. I even get an email each time I use EZPay so I can keep track of how much I spend and save!
Joe
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FAQ's
Friends & Family Club | Member's Login | Join Now | Reward Points | EZPay | Add EZPay | Terms & Conditions
Q: What is Friends & Family Club?
A: With the NOCO Friends & Family Club Card you will never have to pre-pay before pumping again. Every time you use your NOCO Friends & Family Card you will be awarded points.
Other benefits include:
- Free Merchandise
- Random Rewards
- Birthday Surprises
- Member's Only Specials
Q: How do I earn points?
A: With NOCO Friends & Family Club Card you will earn points with every purchase.
- 10 points for every gallon of gasoline
- 20 points for each $1.00 purchased inside the store
Q: What can I get with the points?
A: You can get NOCO Gift Cards with your points.
- 5,000 points = $5.00
- 9,000 points = $10.00
- 18,500 points = $25.00
- 36,000 points = $50.00
- 68,000 points = $100.00
Q: How do I redeem my points for NOCO Gift Cards?
A: Go to any NOCO Express location with your Friends & Family Card. Let our friendly cashier know that you would like to redeem your points. The cashier will redeem your points and issue you the gift card instantly.
Q: How do I view my point balance?
A: Go to www.nocoexpress.com & log on to view your points
Q: Will my points expire?
A: Points earned on a NOCO Friends & Family Membership Card expire after 9 months of account inactivity.
Q: Who do I contact for help?
A: You can contact Friends & Family Guest Relations at 1-716-614-1320
Q: How do I sign up for NOCO Friends & Family Club?
A: You can sign up at any NOCO Express location.
Q: What do I get for signing up?
A: You will receive 1,000 reward points - FREE!
Q: When do I use my NOCO Friends & Family Club Card?
A: You should use your card every time you make a purchase, inside & outside our stores.
Q: Are there any fees or charges for using NOCO Friends & Family Club Card?
A: There is no charge for using your NOCO Friends & Family Club Card. It is completely free!
Q: How do I know I have received my points & rewards?
A: Simply click here to log-in & check your balance.
Q: What items do I have to purchase to received points & rewards?
A: Any purchase you make using your NOCO Friends & Family Club Card is eligible except Lottery, Lotto, all prepaid items (i.e. phone cards, prepaid Mastercards, etc.), Western Union money orders and transfers, and NOCO Gift Cards.
Q: What do I do if I forget my card?
A: You can use your driver's license to receive points on items purchased.
Q: What do I do if my magnetic strip on my card is not working?
A: Go to any NOCO Express location. We will help you fill out a form to get you another card. Your balance will be transferred with reward points to a new card.
Q: What do I do if I my card is lost or stolen?
A: Go to any NOCO Express location. We will have a form to fill out then we can transfer your reward points to a new card.
Q: Is my information secure?
A: The security of your data is very important to us. We do not re-sell or disclose any information. The information you have provided is required to enable us to verify and link your information to your card anyone.
Q: How do I update my personal information?
A: Just click here to log-inand update update your information on line.
Q: Can I have more than one card?
A: Limit one card per person per household.
