Rental Information

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How do I rent an apartment from NOCO Rentals?
To rent an apartment from NOCO Rentals three things are required.

1) A completed and signed application with addresses and phones numbers (include area codes).

2) A security deposit equal to one months rent and an application fee of $25. An extra $10 will be charged for each additional credit check required. Please note: NO APPLICATION CAN BE PROCESSED WITHOUT THE APPLICATION FEE.  APPLICATION FEE IS NON-REFUNDABLE 

3) Signed and initialed Lead Based Paint form. Federal law requires renters to sign this form in order to rent any apartment built before 1978.

How quickly are maintenance orders addressed?
If a service order is called in during normal business hours (M-F 8:00-4:00) and the resident has given us permission to enter their apartment, then it typically can be addressed within 24 hours. Non-emergency calls received over the weekend or holidays will be handled the following business day (note: business days are Mon-Fri). Residents who wish to be home when work is completed must call to schedule an appointment. Due to the unpredictable nature of maintenance issues residents can only schedule appointments for the morning (8:00-12:00) or afternoon (12:00-4:00). To fill out an online service order request, please click here.

What happens if there is an emergency in my apartment after regular business hours?
NOCO Rentals defines emergencies as instances where a resident has lost power, heat, water or there is flooding in the apartment. NOCO Rentals has maintenance staff on call to address these issues 24 hours a day, 365 days per year. The phone number for emergency maintenance is 716-614-2247 option 2. 

Can I control my own heat?
Units where heat is included in the rent are kept at 70° during the day.  There is a night setback of 2° from 10:00 PM to 6:00 AM.

Is there snow removal?
Absolutely, all properties are plowed and shoveled on a regular basis during the winter season. While in most instances snow is removed by the time our residents have to leave for work in the morning exceptions can arise in instances of significant wind or snowfall.

Will NOCO Rentals request to show my apartment?
Only under exceptional circumstances is this ever requested. We respect your right to privacy and will not be calling to schedule viewings in your apartment.

Does NOCO Rentals require renters insurance?
While renters insurance is not required it is highly recommended. Residents' personal belongings are not protected under NOCO Rentals insurance coverage in any way.

NOCO Rentals HIGHLY RECOMMENDS THAT YOU VIEW AN APARTMENT BEFORE RENTING.