Who services my heating or cooling
How long is the warranty?
How often should I change my system's air filter?
If I want it to be cooler in one area of the house, can I close the vents in the other rooms or rooms not being used?
Can I get air conditioning if I have a boiler or radiators?
How many years does the typical heating or cooling unit last?
Can I increase the energy efficiency of my equipment?
How often should I have my equipment checked?
How much does it cost for an estimate for new equipment?
What are your hours for service?
Can I request a ball park figure on how much a new system costs?
Can I convert my current oil furnace to a natural gas furnace?
Is financing available?
Does NOCO offer furnace and AC cleaning?
Does NOCO replace thermostats?
Are there rebates available?
Q: Who services my heating or cooling
A: NOCO has trained heating and cooling professionals on staff. A respectful NOCO Heating and Cooling Specialist will come to your home, service your equipment, and clean up when finished.
Q: How long is the warranty?
A: We offer a one year parts and labor warranty on your new air conditioner or furnace if you purchase the units from NOCO. Check your manufacturers warranty for further coverage on parts.
Q: How often should I change my system's air
A: For optimal performance, we recommend changing your filter at least once per heating/cooling season, but you can change as often as once per month.
Q: If I want it to be cooler in one area of
the house, can I close the vents in the other rooms or rooms not being used?
A: We don't recommend this practice. Closing off vents restricts air flow and causes your heater or air conditioner to work harder.
Q: Can I get air conditioning if I have a
boiler or radiators?
A: Yes, there are ductless split systems available. The technology has been around since the 1970s, but the design has taken a leap forward. They do not require duct work and can even fit in with your décor.
Q: How often should I have my equipment
A: NOCO recommends a tune-up once per year, usually right before the heating or cooling season begins. Tune-ups provided by a NOCO expert will help ensure that your heating or cooling system is running in top shape.
Q: How much does it cost for an estimate for
A: NOCO offers FREE estimates for new heating and cooling equipment installation. Contact us at 1-800-662-6776 for more information! Be sure to check out our coupon section for more great savings!
are your hours for service?
A: When your heater or air conditioner breaks down, you want service... fast! NOCO provides emergency service 24 hours a day, 7 days a week. Regular business hours are Monday through Friday, 8 a.m. - 4 p.m.
Q: Can I request a ball park figure
on how much a new system costs?
A: Of course! You just need to talk to one of our HVAC specialists and answer a few questions about your existing system and your needs. Estimates are free!
Q: Can I convert my current oil
furnace to a natural gas furnace?
A: Yes! We can even remove the old oil tank. An HVAC specialist can answer all of your questions and give you an estimate. Contact us or call us at 1-800-662-6776 for more information.
Q: Is financing available?
A: Yes. We have financing available, call us at 1-800-662-6776 for more information.
Q: Does NOCO replace thermostats?
A: Yes. Our qualified service technicians can replace an old thermostat with a new programmable thermostat which can help save money on your heating and cooling costs.