At NOCO, we've been helping homeowners choose their energy
supplier for over 80 years. Our customers enjoy savings on their natural gas
supply, while remaining with the utility for delivery, service, and billing. Choose
NOCO for your natural gas and let us help you come home to better energy.
As a family owned and locally operated company, we care about our customers and community. We apply our knowledge of energy management and supply experience to offer the best combination of pricing and service. Choosing NOCO offers several benefits:
Plus, enrolling is easy and free! Contact us today to get started.
Flexible Pricing Options
NOCO offers flexible pricing options to suit your needs.
Market Program - The rates for this program are indexed to the NYMEX, so you can be confident you're maximizing your energy dollar with true market pricing.
Fixed Program - This program offers price certainty, as you are able to lock in a low rate for 12 months. Regardless of market changes, your rate will stay the same all year long.
NOCO supplies natural gas to residential customers in the National Fuel, RG&E, National Grid, and NYSEG territories of New York State. Your current utility will continue to read your meter, deliver your energy, respond to emergencies, and send a consolidated bill.
How can NOCO save me money on my natural gas & electric?
NOCO is not a regulated utility with a mandated energy purchase formula or guaranteed profit margin. We are free to buy natural gas and electricity smarter than the utility and we operate on a substantially lower margin than the utility. Plus, enjoy substantial tax, tariff, and fee reductions!
How much can I save by switching to NOCO?
Every home is different. Your savings are influenced by time of year, size of your home, and energy markets. Contact us today to see how much you can save.
Why are there less tax and tariff fees if I switch to NOCO?
New York State is encouraging customers to choose a supplier, like NOCO, through offering tax reductions.
How am I billed?
The utility will continue to bill you each month. The bill will identify NOCO as your energy supply company. You still only make one payment each month.
How will the utility know I've enrolled with NOCO?
We take care of all the details and notify the utility of your enrollment. Switching is easy and it's free!
How do I enroll?
You can call or email us, or use our easy online tool. Just have your current account number handy!
Will there be interruptions in my service?
No, the transition is seamless. We handle all the details of contacting the utility and start providing your energy at the beginning of the next eligible billing cycle.
Will I still be a customer of the utility?
Yes. The utility is still responsible for the delivery of your natural gas and electricity, maintenance of power lines, pipes in the ground, and reading your meter.
What am I actually paying NOCO for?
NOCO costs are only for the natural gas and/or electric you use.
How long does it take for NOCO to begin providing my energy after my enrollment is approved?
The utility will notify you of your official start day by mail. The start day is the first scheduled meter read that is at least 15 days after your application date. Remember, you will receive your first bill approximately 30 days after your meter is read.
Does the price you've quoted include all fees and taxes? Do you assess a late payment charge?
NOCO's price is just for the natural gas and/or electricity. The utility adds applicable fees and taxes and will assess a late charge if your account is past 30 days.
Who should I call for billing questions?
The utility will answer most billing questions. You can reach the following utilities at these numbers:
Who do I call if I have an emergency or a problem with my natural gas or electric service?
In an emergency, or if you smell gas, you should immediately call local emergency personnel at 911 or your utility at these numbers:
What is an ESCO?
ESCO stands for Energy Service Company - a company other than your utility that is approved to purchase and sell natural gas for your home.
What is the PSC?
The New York State Public Service Commission (PSC) is charged with monitoring the deregulated energy markets like natural gas and electricity. NOCO is a qualified supplier and approved by the PSC.